Based on the above-mentioned challenges and taking into consideration data security, privacy and funding requirements, Anchormen worked jointly on preparing a number of scenarios with the purpose of finding an optimal solution that could meet all of the customer’s needs.
Right from the start several use cases were defined. The primary goals of the analytics platform were to be: predicting and reducing churn, recommendation algorithm for increased customer satisfaction, and predicting failure of components within the client’s infrastructure.
In the end, Anchormen delivered a reliable platform that enables users to develop new algorithms which can be executed for production. For example, the ability to accurately predict modem failure and a robust recommendation engine which aimed to bring superior end-user experience.