#Chatbot  #AI  #VirtualAssistant  #SelfLearning  #HybridChat 

Solutions

Chatbot

Chatbot Features

ANYTIME, ANYWHERE


The A.I. chatbot is 24 hours a day, 7 days a week available. It can be used on several devices like a computer, smartphone or tablet, on different social media and messenger channels like Twitter, Skype and Facebook.




HUMAN LANGUAGE


The A.I. chatbot can interpret and simulate human language. A.I. chatbots can have conversations, but they can also execute searches, handle an order, make a reservation or give advice.





VIRTUAL ASSISTANT


Because A.I. chatbots can have conversations just like humans, there can be a personal service between the customer and the company. This allows for greater engagement and improved customer satisfaction.





KNOWLEDGE BASE


By connecting the A.I. chatbot to different business management systems, the chatbot can optimize its conversations by consulting ERP or CRM systems while advising a customer.





HYBRID CHAT

Combine the knowledge of the A.I. chatbot with the knowledge of a real human being. Chats can be easily transferred from the bot to an employee in case the chatbot can't help the customer.






SELF-LEARNING


Everytime the A.I. chatbot interacts with a customer, it learns from the conversation. This knowledge is directly put into practice at the next customer to optimize the processes that are being handled by the chatbot.