Servicedesk engineer

Overview

Have you just completed your course and are now looking for a fun and diverse job as a service engineer? Would you like to develop further in the area of Big Data and grow in a dynamic and innovative company? Then you are the person for us!

As a service engineer you will support customers remotely to resolve hardware and software malfunctions. You are a true Sherlock when it comes to locating problems in software. You understand the world of infrastructure, internet, operating systems, (data) platforms and programming languages and you understand where and how problems can arise and are effectively able to fix them.

Responsibilities:

  • Receive, analyse and register incidents, questions and customer service requests.
  • Solve problems and set priorities.
  • Actively contribute to optimizing the IT infrastructure and communication lines for our Big Data Engineers.
  • Proactively contribute and consult with and for the customer.
  • You are the main contact for the customer.

Your profile:

  • You have finished a degree in information technology or related.
  • Knowledge and preferable experience in programming languages such as: Java, Scala, Python.
  • You are able to read the stack trace out of Java applications.
  • You have experience with complex queries (joins) for the MySQL database.
  • Well-developed communication skills.
  • Proactive attitude and ability to work independently.
  • Knowledge and experience with Database technologies for example with: MySQL, Oracle, MSSQL, ElasticSearch, MongoDB, PostgreSQL.
  • You believe in the principle of ”clean coding”; you don’t just write code for yourself or a computer, but for your colleagues as well.

About Anchormen:

We help our clients to use Big Data in a smart way, which leads to new insights, knowledge and efficiency. We advise our clients on designing their Big Data platform. Our consultants provide advice, implement the appropriate products, and create complex algorithms to do the proper analyses and predictions.

Why Anchormen?

Anchormen has an open working environment. Everyone is open to initiatives. You can be proactive in these, and have every freedom to allow your work to be part of our success. We don’t believe in micro-management, but give our people the freedom to function optimally. Hard work naturally also plays a part – but with enjoyment!

What we offer:

  • A good balance between work and private life.
  • A market competitive salary, depending on your experience so far.
  • Training/learning opportunities.
  • An opportunity to be part of a fast-growing organisation.
  • An opportunity to work on innovative solutions and products!

Get in touch!

If you are interested in one of our job openings, please get in touch and send your resume to: careers@anchormen.nl. We will contact you as soon as possible. In regards to our telephone conversation, we will invite you for a face-to-face interview. Do you have any other questions, please contact Eva van Voorbergen: 06-36 17 68 47.

Response to this vacancy by employment agencies and similar is not appreciated.

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